Thames Reach
Friday 17 November 2017
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Drugs and alcohol advice


0300 123 6600

Free, confidential drugs information and advice, available 24 hours a day. If you are deaf you can Textphone FRANK on 0800 917 8765. Their website also contains a directory of local services and information about drugs.


0300 123 1110

Drinkline is a free national alcohol helpline. 

National Treatment Agency

This website contains a comprehensive directory of drug treatment services in the UK.


The DrugScope website (which also covers alcohol) contains a drugs index, a directory of services, and an excellent library and information service.


0845 4500 215

The Release Helpline is open 11.00am to 1.00pm, Monday to Friday.  It offers help, advice, information, support and referral to people affected directly and indirectly by heroin use; and expert legal advice to people directly or indirectly affected by drugs. Their website contains a well-presented index of the main drugs.

Alcohol Concern

Alcohol Concern is the leading national organisation concerned with issues surrounding alcohol use. Their site contains a wealth of information about related issues and useful links to many other alcohol-related websites.

Down Your Drink

This free and confidential website is designed to help people develop safer drinking habits. Access is currently restricted to people who are willing to take part in a study being conducted by University College London. Participants  complete questionnaires at registration, and then 3 and 12 months later.

AA – Alcoholics Anonymous

0845 76 97 555

Well-known self-help group, using the 12-step programme. This site contains lists of AA activities across the UK. 

NA – Narcotics Anonymous

0300 999 1212

The NA Helpline is often the first point of contact for people needing support and advice about the nature of drug addiction. Everyone who answers the phone is a recovering addict. The NA Helpline is open 24 hours a day, seven days a week.  

CA – Cocaine Anonymous 

0800 612 0225

CA is a self-help group for people recovering from a cocaine addiction. Their helpline is answered from 10am to 10pm everyday.

Know Cannabis – Self Help Programme

Online help to stop or cut down cannabis use. The entire course is completed via the web.


Adfam is a community committed to helping families struggling with drugs and alcohol problems. Their website includes a directory of local support services.

Families Anonymous

0845 1200 660

When drug addiction enters a family via one of its members, the effect can be devastating. Families Anonymous supports relatives and friends concerned about the use of drugs or related behavioural problems.

Re-Solv – Solvents

01785 817885

Re-Solv is a national charity dedicated to the prevention of solvent and volatile substance abuse. Their helpline provides immediate information and support, and is open 9am to 5pm,  Monday to Friday (excluding public holidays). Outside of these hours, an answer phone message provides details of an emergency contact.


A US website with a description of many of the drugs of abuse.

The Counselling Directory

If you're in need of support, you can search the online Counselling Directory network to be connected with a professional counsellor or psychotherapist.

Find a Thames Reach service

Search or browse our directory of services to find information, contact and referral details for each of our projects.