Thames Reach is seeking volunteers for its Tenancy Sustainment Team (TST).
The TST covers 16 London boroughs from its base in Lambeth, helping former rough sleepers settle into and retain accommodation.
Former rough sleepers are all housed in flats made available by
the government, with support coming from a large, dedicated team of
staff and volunteers.
In addition to maintaining accommodation, the
service helps people move on into further accommodation, such as in the
private rented sector, when
the support provided by TST is no longer necessary.
TST helps service users find employment, develop skills, access
health services, and address any support needs related to drug and
alcohol misuse and poor physical and mental health.
purpose of the Tenancy Sustainment Team (TST) volunteer is to assist
Reach achieving the highest standards and effectiveness in service delivery to
to the implementation of the team’s aims and objectives, work plans,
operational policies and procedures in such a way that they contribute to the
mission of Thames Reach and deliver on business plan objectives.
- Support the
co-ordination of all activities within the team effectively and maintain Thames
Reach standards in relation to service users/internal customers and other
are a number of roles for volunteers within the Tenancy Sustainment Team:
TST Admin & Finance Volunteer: to assist with data
inputting of admin and finance related tasks.
TST Private Rented Sector Volunteer:to assist the PRS
Worker to identify PRS properties and to support service users to move in to
TST Peer Mentor/Befriender:You’ll be assigned a
small caseload of service users to mentor / befriend, to work in partnership
with the service user’s Key Worker, to accompany service users to appointments
e.g. resettlement, medical or DWP appointment; and to make telephone welfare checks
to service users etc.
to support service users to access employment
and training opportunities within and external to Thames Reach.
For full details, please download the TST volunteer role profile below.
To apply, please complete an application form and return to firstname.lastname@example.org