Thames Reach
Tuesday 21 November 2017
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STAR service launches to prevent homelessness

3 April 2017


Mike Murray STAR2
MIke Murray manages the STAR project

Thames Reach will be delivering a new four-year project aimed at preventing homelessness across London from the start of April. STAR – Sustaining Tenancies Accommodation & Resettlement – is funded by London Councils, and will be delivered in partnership with Shelter, St Mungo’s and Stonewall Housing.

Shelter will deliver housing advice and support over the phone and in hubs across London to prevent evictions, St Mungo’s will be using their expertise to access housing in the private rented sector and Stonewall Housing are providing specialist advice and accommodation for LGBTQ+ people affected by homelessness.

Thames Reach are focusing on delivering face-to-face support to people with complex needs, including those in hotspots where rough sleepers gather, and those at risk of losing their tenancy due to anti-social behaviour, poor mental health, or drug and alcohol issues.

This work builds on Thames Reach’s experience in outreach, floating support and tenancy sustainment teams. The service will take referrals from local authorities, registered housing providers or those living in the private rented sector, in order to prevent people from losing their tenancy and ending up on the streets, and to support those on the streets into accommodation.

The STAR service will enable people to access training and employment, and improve their physical and mental health. Mental health practitioners from Enabling Assessment Service London (EASL) will be working alongside Thames Reach staff to provide specialist support.

Mike Murray, who manages STAR, said: “I’m very excited to be involved in the new STAR partnership with Shelter, Stonewall Housing, and St Mungo’s. I’m looking forward to delivering what will be a really dynamic and diverse service across the whole of London.”