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Thames Reach teams up with medical staff to develop healthcare services

21 August 2017


Team Up
Volunteer medical professionals with TST area manager Yvonne Scott-Henry (right)

Thames Reach recently joined forces with medical professionals to deliver two well-received proposals for developing its healthcare services for vulnerable people in London.

Proposals were submitted as part of a recent programme run by Team Up, a public health initiative focused on building partnerships between charitable organisations and healthcare professionals.

Thames Reach first devised the proposals, with medical professionals volunteering their time to find ways of putting them into practice.

Most of the medical professionals had a keen interest in Thames Reach’s work, and had previously volunteered on outreach shifts, to help rough sleepers off the streets, or had met the Croydon Hospital Discharge team, which prevents homeless patients from being discharged onto the street.

The first proposal involved helping Tenancy Sustainment Team (TST) service users to get better access to primary care services, while the second involved helping TST staff to work with service users who have complex physical health needs and substance abuse support needs.

Thames Reach’s TST service helps former rough sleepers secure and maintain accommodation, as well as providing any support they may need around healthcare and finding employment.

These proposals were then evaluated by Team Up at an event to celebrate the conclusion of the programme, with a panel of experts commending the Thames Reach proposals, which will now be incorporated into the TST service.

Yvonne Scott-Henry, area manager for the TST service, said: “This was a great opportunity to utilise the knowledge and experience of medical trainees and professionals.

“It’s helping us to deliver better healthcare support to those people using the TST service.”