The Turning the key literacy toolkit and report has been written for key workers in the homelessness sector to highlight some of the practical and emotional barriers faced by people who have low level literacy skills.
Low literacy causes homeless people problems and can impact on the effectiveness of key working. We need to know about someone’s literacy needs – and the difficulties they cause – in order to support them.
By providing an accessible service, we can help to build confidence in service users. From this foundation, we can support more formal steps towards developing their literacy skills.