Thames Reach
Friday 28 April 2017
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HIV Floating Support Service

Monks Park in Wembley

The HIV Floating Support Service helps people with HIV in the London Borough of Brent.

It works in partnership with Ealing Hospital NHS Trust and its HIV hub in Monks Park, Wembley, to provide floating support for people with HIV.

The hub provides community support in Brent for vulnerable people living with HIV/ AIDS. These can include people who are homeless, unemployed or have financial difficulties.

It assists people in engaging with health professional and ensures that any housing related needs are met.

The service users have a multiple range of needs including mental health issues, substance misuse and physical health problems.

Brent Reach provides support and advice on a one-to one-basis, on welfare benefits and housing including dealing with evictions, rent arrears and tenancy sustainment. There is a focus on clients getting involved in education, training, employment and volunteering and Brent Reach also work in partnership with Lift, who provide a comprehensive programme in this area. Staff help address issues around social isolation and gear clients towards independent living, moving them forward in their own personal journey.

A surgery and drop-in is held every a Tuesday at Monks Park. Surgery on Thursday is by appointment only for regular clients and for those who received brief intervention on the Tuesday but who need further support.

The service works closely with the local health authority so that  support matches and coordinates with the medical treatment clients receive. By liaising with health professionals the service is able to obtain medical reports so that they can be used for advocacy in respect to housing and welfare benefits.

There is also liaison with the health authority in respect to hospital discharge, so that provisions are in place when the client leaves the hospital, averting hospital readmission in the future.

The service has a capacity of 15 yet caters for a potential client pool of 400, so there is a lot of demand for the service making it essential to work hand-in-hand with the local health authority so that the service is utilised in the best possible way.

For more information please email