Thames Reach
Friday 17 November 2017
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North London rough sleeper

The Thames Reach Ace project ran from the winter of 2012 to the spring of 2016, helping long-term rough sleepers off the streets and into stable accommodation.

Tasked with turning around the lives of 416 individuals, Ace was based on a groundbreaking funding model involving payment by results, along with social investors putting up large sums of money to meet running costs.

The scheme had a series of targets to meet in order to trigger these payments:

  • To reduce rough sleeping in the capital
  • Help people move away from the streets and out of hostels and to move into and sustain stable accommodation
  • Helping to reconnect individuals with their families or services in their homeland
  • Helping people to find work, volunteering opportunities or vocational qualifications
  • Help people improve their health, mange their healthcare better and reduce admissions to A&E

In addition to the reduction in rough sleeping, 109 people are now in stable accommodation as a result of Ace, and are getting support to ensure they don’t return to the streets, along with help to improve their health and encouragement to become part of their local community.


Commissioned by the Greater London Authority as a Social Impact Bond, Ace attracted investment from a number of sources, including a £250,000 loan from Big Issue Invest.

The Thames Reach Ace service was staffed by ‘personal navigators’ who engaged with the homeless men and women, and negotiated on their behalf with support agencies.


For more information please email

Social Impact Bond for Entrenched Rough Sleepers - Key Areas of Learning
Social Impact Bond for Entrenched Rough Sleepers - Key Areas of Learning - [4.10 MB] Download the Social Impact Bond for Entrenched Rough Sleepers - key areas of learning report

Ace is funded by the GLA as part of the Mayor's programme to end rough sleeping in London.

Supported by the Mayor of London