Assistant Support Worker

Job Title:  Assistant Support Worker Ref:  ASWGN-0819 Salary: Grade B £24,054 – £24,927 inl ILW & 6.5% employer contributory pension Hours:  […]

Job Title:  Assistant Support Worker

Ref:  ASWGN-0819 
Salary: Grade B £24,054 – £24,927 inl ILW & 6.5% employer contributory pension
Hours:   Full time 37.5 per week
Location: Across Greenwich
Number of posts: 1
Contract Type: Fixed Term Contract until 31st March 2020 

Closing Date: Midnight 28th August 2019
Interviews:  TBC

Do you want to end homelessness and make a positive difference to people’s lives?

Are you highly motivated, empathetic and looking for a challenge?

We are currently recruiting for an Assistant Support Worker to support our Greenwich Navigator service, who are working intensively with people who are at risk of rough sleeping, including women, young people and those identifying as part of the LGBTQI community. Supporting them to find and keep accommodation, improve their physical and mental wellbeing and work towards employment. You will be supporting the two Lead Workers who are already in post with client work and support in general administration of the project. This requires working proactively, creatively and in conjunction with clients and other services. Supporting the team, striving to find new options and help clients to access and maintain contact with a wide variety of support services.

You’ll be highly motivated, committed and organised, working with people in Greenwich as the team aims to quickly identify their most appropriate route off the streets and sustain engagement with services and achieve their aspirations. With the help of our experienced senior staff and management, you will be supported and trained to use your strong communication and interpersonal skills and will be helped to develop your skills in working front-line with vulnerable people. You will receive regular supervision from our Senior Practitioner who will both guide your work and encourage and facilitate your personal development. You will receive access to Thames Reach training and we strongly encourage development within the company and in the sector as a whole.

There will be an expectation to work autonomously as well as part of a team, to be confident in your ability to communicate, complete IT tasks, have strong time management skills, be strongly outcome focused and able to accurately record work to enable us to work consistently with clients and demonstrate our outcomes to funders.

You will have a positive attitude towards learning new skills, willingness to be proactive and responsive to changing situations, an understanding of homelessness and empathy to the vulnerability of individuals, and have commitment to supporting people through change, towards recovery and reintegration. You will have an interest in developing opportunities and outcomes for women, young people and members of the LGBTQI community at risk or currently rough sleeping and have unmet complex needs.

Work will involve office and street based work. All posts will be based in Greenwich, most work will take place during office hours with some flexible working required from time to time.

Thames Reach are committed to helping homeless and vulnerable people to live in decent homes, build supportive relationships and lead fulfilling lives. Our vision is to end street homelessness and our aim is to achieve the highest standards and effectiveness in delivery of our services.

Successful candidates will demonstrate:

-The ability to provide a flexible and responsive service to people with histories of rough sleeping and support needs

-Excellent communication, organisation and creative problem solving skills.

-Commitment to working within the homelessness sector to support people to lead fulfilling lives.

-Creating and working through action plans and be strongly outcome focused.

-The ability to follow instructions, manage and mitigate risk.

-The ability to use IT systems to communicate and record your work.

-Strong time management skills.

-Be confident in working autonomously as well as within a team, the role will involve both office work and work in the community.

As well as a great working environment we also offer:

-6.5% employer pension contribution.

-Development opportunities.

-29 days annual leave plus bank holidays.

-Reimbursement of the cost of annual eye test

-Season ticket/cycle loan

-Flexible Working

-Employee Assistance Program (EAP) services

Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.

For further information on the post, please contact Senior Practitioner of the Greenwich Navigator service,

Please download the application pack and return to

Application-Form-Assistant Support Worker

Assistant Support Worker _RoleProfile_