Lead Manager

Job Title: Lead ManagerRef:  LMNO-0419 Salary: Grade F £34,128 -£37,413 inc ILW 6.5% non contributory pensionHours: 37.5 per weekLocation: NewhamNumber of […]

Job Title: Lead Manager
Ref:  LMNO-0419 
Salary: Grade F £34,128 -£37,413 inc ILW 6.5% non contributory pension
Hours: 37.5 per week
Location: Newham
Number of posts: 1
Contract Type: Permanent

Closing Date: Midnight 5th May 2019
Interviews:  TBC

Do you want to end homelessness and make a difference to people’s lives?

At Thames Reach we are driven and committed to helping homeless and vulnerable people to live in decent homes, build supportive relationships and lead fulfilling lives. Our vision is to end street homelessness and our aim is to achieve the highest standards and effectiveness in service delivery to vulnerable people.

We are looking for an organised, motivated and engaged Lead Manager for our Newham Street Outreach Team, supporting both new and more complex rough sleepers to move away from the streets and to access accommodation and support.  This a new service and forms part of a significant increase in the boroughs complement of services to improve its response to rough sleeping.  Your innovative management of this service will influence the future of service provision across the borough and you’ll be able to recognise and confidently talk about best practise and its results to funders and other stakeholders

Managing the team is an exciting opportunity to move into managing in a busy, high profile service at the frontline of efforts to reduce rough sleeping in a London.  

You will be responsible for managing the services performance against its contract, monitoring and regularly reporting to funders on performance in meeting it’s targets.  This will require you to be outcome focussed and able to foster a culture of high performance and continual striving to improve upon successes throughout your team. 

Our Outreach services are supported by a large number of volunteers alongside partner agencies such as drug & alcohol support agencies; local enforcement teams; housing providers and Mental Health support services.

You will work closely with council to support their commitment to reduce rough sleeping in the borough.

You’ll take the lead in developing and managing partnerships, forming positive relationships with key stakeholders and working with the borough to increase and improve options for rough sleeping clients.

This post will be based in Newham, most work will take place during office hours with some flexible working required from time to time.

You’ll be:

-Outcome focussed.

-Organised and able organise the operations of a complex, busy service.

-A decisive and effective leader.

-An excellent communicator able to form and maintain effective working relationships with our funders – the London Borough of Newham, housing providers, drug and alcohol teams and local community groups who are providing a service to rough sleepers.

-Once these are established you will be responsible for supporting lead workers to establish and maintain these key relationships.

-Able to recognise and confidently talk about best practise and its results to funders and other stakeholders.

-Able to directly manage Staff, oversee the management of others and ensure the services finances are well managed.

-Confident in working with enforcement agencies such as the Police and local authority civil enforcement teams and be able to speak to others about the benefits of this joint working approach.

Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.

If you would like to discuss the role and your skills and experience please email Beth.Winter@thamesreach.org.uk .

Please download the application pack and return to recruitment@thamesreach.org.uk

Application Forms- Lead Manager

Lead Manager Role Profile