Lead Worker

  Job Title:  Lead Worker Ref:  LWSTAR-1118 Salary: Grade D£29,010-£30,900 inc 6.5% non contributory pension Hours: 37.5 per week Location: […]


Job Title:  Lead Worker

Ref:  LWSTAR-1118
Salary: Grade D£29,010-£30,900 inc 6.5% non contributory pension
Hours: 37.5 per week
Location: CAMDEN
Number of posts: 1
Contract Type: Fixed Term ( until 31st March 2019 )
Closing Date:  Midnight 26th November 2018
Interview Date: TBC

Thames Reach is a London based charity helping homeless and vulnerable people to find decent homes, build supportive relationships and lead fulfilling lives. Our vision is to end street homelessness and our aim is to achieve the highest standards and effectiveness in service delivery to vulnerable people. Each member of the Thames Reach team plays a vital role in contributing and shaping the vision of ending rough sleeping and promoting improvement in people’s lives, and by joining us you can do the same.

We require a Lead Worker for our new project delivered in partnership with Shelter, St Mungo’s, Stonewall and EASL. Funded by London Councils STAR will work to prevent homelessness across London by supporting people with complex needs to get and keep a home, find employment, build their skills and improve their mental health.

The successful candidate will need to be highly motivated, committed and organised. You will be expected to work closely with management and also be confident in delegating work to your colleagues. The successful candidate will ideally be an accomplished outreach worker or with clear transferable skills who is seeking to build on existing lead worker qualities. You will effectively utilise your excellent communication skills and creative problem solving skills to assist the team and clients in quickly getting off the streets. There will be an expectation to work autonomously as well as part of a team, to be confident in creating and working through action plans, have strong time management skills and always be outcome focused.

This post would be ideal for someone who is looking for a challenge and to progress within the organisations or who would like to learn more about how newly funded services are developed and maintained. Equally this post would be well suited to someone who is keen to bring awareness of STAR’s work and explore new ways to support some of the most marginalised clients in hidden and hotspot sites.

Job responsibilities and accountabilities:

• Able to work and travel in all boroughs of London
• Ability to manage a caseload of STAR’s most complex client
• Alongside management be the point of contact for partners; Shelter, St Mungo’s, Stonewall, EASL and also other external agencies like the Police and Home Office.
• Chair the by-weekly STAR client case meetings
• Confident in building internal and external professional working relationships to maintain STAR’s multi-agency work
• Open to mentoring an Support Worker or STAR volunteers
• Maintain existing monitoring systems and databases to support the team and management with quarterly monitoring/KPI’s
• Confident and capable in using all Microsoft office packages
• Encourage colleagues to appropriately record and work towards key quarterly targets
• Delegate hotspot work and manage requests via the STAR email/phone
• Attend and present STAR’s achievements at internal and external meetings
• Proactive in ones own development. Keeps up to date with changes in service as well as social, economic and political changes that can impact STAR clients.

Work will involve office and outreach work. You will be expected to be flexible as you could be expected to carry out early morning and/or late night shifts including weekends in any borough of London at short notice.

You will need to be able to demonstrate an understanding of homelessness, the impact on individuals and contributing factors, and have constructive and creative approaches to supporting people through change, towards recovery and reintegration.
Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.

If you have any queries on this post please feel free to contact STAR’s manager Kelly Stanton on the following; Kelly.Stanton@thamesreach.org.uk

Please download the application pack and return to recruitment@thamesreach.org.uk

Application-Form Lead Worker

Lead Worker_Role_Profile_