Lead Worker

Job Title:  Lead Worker Ref: LWNS-0120Salary: Grade D £29,796 – £32,001 incl ILW & 6.5% employer & 1.5% employee contributory […]

Job Title:  Lead Worker

Ref: LWNS-0120
Salary: Grade D £29,796 – £32,001 incl ILW & 6.5% employer & 1.5% employee contributory pension
Hours:   Full time 37.5 per week (Including weekend)
Location:  Newham
Number of posts: 1
Contract Type: Permanent

Closing Date: Midnight 13th February 2020
Interviews:  TBC


We are recruiting for a lead worker to join our Newham Street Outreach Team. Newham SORT forms part of a significant increase in the boroughs complement of services to improve its response to rough sleeping. Newham SORT works to rapidly reduce the number of people rough sleeping in the borough, by providing short sharp interventions to support them to access accommodation, and ensure that the appropriate support is in place to sustain this.

Newham has some of the highest numbers of rough sleepers in London, and working in this team will give you an opportunity to make a real difference to rough sleeping. This role will enable you to use your existing knowledge and experience to move into a role where you will have more influence and responsibility within a team, to work towards quick outcomes, to support rough sleepers off the streets.

You will be responsible for:

-Overseeing the caseload of support workers in the team; working closely with them to identify the quickest and most appropriate route off the street for their clients, and devising a plan to achieve this, while holding a caseload of your own.

-Conducting regular outreach shifts with a volunteer.

-Focusing on improving the local response to rough sleeping by coordinating joint working and collaboration between agencies.

-Representing the team at multi-agency meetings such as Task & Targeting meetings.

-Identifying gaps in local provision and researching new pathways off of the streets for a variety of rough sleepers, including those with no recourse to public funds.

-Accurately recording all work done.

At Thames Reach we are driven and committed to helping homeless and vulnerable people to live in decent homes, build supportive relationships and lead fulfilling lives. Our vision is to end street homelessness and our aim is to achieve the highest standards and effectiveness in service delivery to vulnerable people.

With the help of our experienced senior staff and management, you will be supported and trained to use your strong communication and creative problem-solving skills, to enable you to create and deliver options for people where these may be hard to find. You will receive regular supervision from experienced staff who will both guide your work and encourage and facilitate your personal development. 

To be successful you’ll need to have:

-Experience in working with rough sleepers or vulnerable adults and supporting them to access services.

-Excellent organisation and time management skills in order to remain strongly outcome focused, with the ability to coordinate a high number of cases and complete tasks promptly and efficiently.

-Commitment to working in a challenging environment with the ability to be highly flexible throughout the working day.

-Good communication skills and confidence in public speaking when representing Thames Reach to external organisations and forming strong working relationships with partners; being able to challenge them when required.

-Strong IT skills with the ability use Outlook, online recording systems, Excel, and Word, using a tablet and a smart phone.

The role will involve office and street-based work in Newham. While a large proportion of your time will be spent working day time shifts, Monday-Friday, the role includes some early morning and late night outreach shifts.

As well as a great working environment we also offer:

– 6.5% employer & 1.5% employee contributory pension

– Development opportunities

– 29 days annual leave plus bank holidays.

– Reimbursement of the cost of annual eye test

– Season ticket/cycle loan

– Flexible Working

– EAP services

Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.

Please download the application pack below and return to recruitment@thamesreach.org.uk

If you have any questions about this role please contact outreach@thamesreach.org.uk .

Lead Worker_Role_Profile_

Application-Form Lead Worker