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Bill Tidnam
Chief Executive Bill has worked as a frontline worker in various roles, including: day centres, hostels, supported housing, and resettlement. He subsequently held a number of management roles at team and second tier management levels, before joining the Senior Management Team at Thames Reach in 2004, before becoming Chief Executive in 2018. Bill has experience […]
Fundraising complaints
Fundraising Complaints Procedure If you wish to make a complaint relating to Thames Reach’s fundraising and marketing activity please contact us either by: Our procedure for communicating with you about your fundraising complaint will be as follows: The response times mentioned above are the maximum response times – usually someone will get back to you as soon […]
Feedback and complaints
Feedback and complaints We aim for everything we do to be consistent with our values, but acknowledge that we don’t always get everything right. We see feedback and complaints as opportunities to improve services. For general feedback and complaints please contact feedback@thamesreach.org.uk You can also speak to someone in the team that is supporting you, you can phone 020 3617 […]
Equality and diversity
DefinitionsThe following definitions apply to terms in this policy: “Organisation” means Thames Reach.“Staff” means staff member, volunteer, student or any other person working for Thames Reach.“Service user” means someone who is a past, present or potential user of any of the services offered by Thames Reach. Policy statement Equality, Diversity and Inclusion Policy Thames Reach […]
Accessibility
Thames Reach is committed to making www.thamesreach.org.uk an accessible website, including for blind and visually-impaired users. We will continue to try to improve the accessibility of the site, and your feedback is important for this. If you think that there is an accessibility problem please email us and explain the difficulties you are having. We will try to overcome any problems we are […]
Terms and conditions
Terms and conditions (1) IntroductionThese terms and conditions govern your use of our website; by using our website, you accept these terms and conditions in full. If you disagree with any part of these terms and conditions, do not use our website. (2) Intellectual property rightsUnless otherwise stated, we or our licensors own the intellectual property […]
Accommodation
Good quality accommodation is essential to making sure people can escape rough sleeping, and reduces the risk of people ending up back on the streets.
Support
The all-round support that we offer is the glue that holds together any serious attempt to end rough sleeping.
Prevention
Sleeping rough is a traumatic experience. This is why we are committed to delivering prevention services that stop people from becoming homeless in the first place.