Support Worker & Lead Worker

Job Title:  Support Worker(x3) & Lead Worker(x1) Ref:  SWLWBR-1119Salary: Grade B £24,262-£25,353 Grade D £28,215 – £30,213 incl OLW & […]

Job Title:  Support Worker(x3) & Lead Worker(x1)

Ref:  SWLWBR-1119
Salary: Grade B £24,262-£25,353 Grade D £28,215 – £30,213 incl OLW & 6.5% employer contributory pension
Hours:   Full time 37.5 per week
Location: Across Brent 
Number of posts: 4
Contract Type: Permanent 

Closing Date: Midnight 9th December 2019
Interviews:  TBC

Do you want to end homelessness and make a positive difference to people’s lives?
Do you want to support people to sustain their accommodation and achieve their aspirations?
Are you highly motivated and looking for a challenge?
Do you want to use your excellent people skills to support people to move away from homelessness?

Thames Reach are committed to helping homeless and vulnerable people to live in decent homes, build supportive relationships and lead fulfilling lives. Our vision is to end street homelessness and our aim is to achieve the highest standards and effectiveness in delivery of our services.

Thames Reach are looking for applications from people new to the homelessness sector and experienced case workers. These vacancies would suit:
-People interested in moving into frontline positions working with people in Brent who need support.

 -People with experience of working with people, and an understanding of supporting people to sustain their accommodation and engage positively with their local community

-People with experience of supporting and motivating others to engage with primary care services and employment, training and education

-People who are able to establish and maintain positive and effective working relationship with key stakeholders e.g. referral agencies and registered social landlords, health providers.

-Those with administration, IT and customer service experience.
You will play a key role in the development of our services and your work will contribute to influencing the future of service provision across the UK.

Successful candidates for support workers will demonstrate:
-The ability to provide a flexible and responsive service to people with rough sleeper histories.
-Excellent communication, organisation and creative problem solving skills

-Commitment to working within the homelessness sector to support people to lead fulfilling lives.

-Creating and working through action plans and be strongly outcome focuses.

-The ability to follow instructions, manage and mitigate risk

-The ability to use IT systems to communicate and record your work

-Strong time management skills.

-Be confident in working autonomously as well as within a team, the role with involve office work and in the community.

Successful candidates for lead workers will demonstrate:
-Ability to support colleagues with complex situations

-Strong interest in trauma informed caseworker.

As well as a great working environment we can also offer:
-Support and training to develop your skills

-Learning & Development opportunities including (Tuition Aid & Management Training)

– 6.5% employer contributory pension (1.5% employee contribution)

– Flexible working

-29 days annual leave

Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.

If you have any questions about this role please contact / 0203 617 8837 

Please download the application pack and return to

Application Form – Support Worker

Support Worker_RoleProfile_

Application-Form Lead Worker

Lead Worker_Role_Profile_