Support Worker

Job Title: Support Worker Ref:  SWNAED-0519Salary: Grade B £25,833 – £26,772 incl ILW & 6.5% employer contributory pension Hours:   Full […]

Job Title: Support Worker

Ref:  SWNAED-0519
Salary: Grade B £25,833 – £26,772 incl ILW & 6.5% employer contributory pension
Hours:   Full time 37.5 per week
Location: Newham 
Number of posts: 1
Contract Type: Fixed Term (12 months)

Closing Date: Midnight 28th May 2019
Interviews:  3rd June 2019

Do you want to end homelessness and make a positive difference to people’s lives?

Are you highly motivated and looking for a challenge?

Thames Reach are committed to helping homeless and vulnerable people to live in decent homes, build supportive relationships and lead fulfilling lives. Our vision is to end street homelessness and our aim is to achieve the highest standards and effectiveness in delivery of our services.

Our new A&E Diversion Project in Newham aims to work with service users to address their physical health, substance use and emotional wellbeing, and to access primary and secondary care health services.

Thames Reach are recruiting to fill a variety of posts within our health and rough sleeping services and are looking for applications from people new to the homelessness sector and experienced case workers or managers.

These vacancies would suit:

-People interested in moving into frontline positions working with former rough sleepers and / or service users with complex needs

-Workers with experience of client work, and advocating on behalf of service users, to enable them to access appropriate services to address their support needs; and to support service users to engage positively with their local community

-Workers with experience of supporting and motivating service users to engage with primary and secondary care services; employment, training and education

-People who are able to establish and maintain positive and effective working relationship with key stakeholders e.g. medical practitioners in primary and secondary care, and referral agencies

-Those with administration experience who would like to work to support a key front line health and homelessness service.

You will play a key role in the development of our services and your work will contribute to influencing the future of service provision across the UK. 

Successful candidates will need to be able to demonstrate that they are highly motivated, committed and organised and show that they have the excellent communication and creative problem solving skills needed to create options for people where these may be hard to find.

There will be an expectation to work autonomously as well as within a team, to be confident in creating and working through action plans, have strong time management skills and to be strongly outcome focused.

Work will involve office work and work in the community.

You’ll have:

-The ability to provide a flexible and responsive service to former rough sleepers and / or service users with complex needs

-Excellent communication and creative problem solving skills.

-Enthusiasm and commitment

-The ability to follow instructions and manage risk.

-The Ability to use IT systems to communicate and record your work.

As well as a great working environment we can also offer:

-Support and training to develop your skills.

-Learning & Development opportunities including (Tuition Aid & Management Training)

-contributory pension scheme

-Flexible working

-29 days annual leave

Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.

If you would like further information on the post please contact the Area Director  or  the Area Manager or call 07791 529931.

Please download the application pack and return to

Application Form – Support Worker

Support Worker_RoleProfile_