Cllr Helen Dennis, Cabinet Member for New Homes, met with Thames Reach Chief Executive Bill Tidnam as she signed the London Charter to End Rough Sleeping on behalf of Southwark Council. Cllr Kieron Williams, Leader of Southwark Council, was also in attendance.

The Charter, which Thames Reach wholeheartedly supports, aims to unite individuals, businesses, faith groups, charities, and public bodies in the shared mission to eliminate rough sleeping in our city. It represents a public commitment, a pledge to strengthen partnerships, and an opportunity for diverse communities to actively contribute to a solution.

Quotes from those attending

Cllr Helen Dennis, Southwark’s Cabinet Member for New Homes and Sustainable Development, said:

“I’m proud to be here today with Thames Reach to make this incredibly important pledge to end homelessness and rough sleeping in our borough. Rough sleeping is a dangerous, isolating experience and should have no place in a modern, wealthy city. We’re determined to end it in our borough and to work together with our network of partners to support those who are homeless or vulnerable into a safe, secure home.”

Bill Tidnam, Thames Reach Chief Executive, said:

“Local authorities like Southwark are in the forefront of the effort to prevent homelessness, and to make sure that no-one need sleep on the streets.  We recognise that this isn’t always easy in the current environment and we welcome Cllr Dennis’ signing of the Charter and the clear commitment this makes on behalf of the borough to work towards ending rough sleeping.”

The charter

By signing the Charter, individuals, businesses, and organisations make a real impact. It keeps the issue in the spotlight, showing policymakers that many care about ending rough sleeping in London.

Whether you’ve been a committed advocate or are new to the cause, your support goes a long way. Visit the Charter website to sign up, make a pledge, donate, or volunteer. Every small action adds up to the collective effort to end rough sleeping in London.

The Royal Borough of Greenwich reaffirmed its commitment to ending rough sleeping this week, as senior council figures signed the London Charter to End Rough Sleeping.

Council Leader, Cllr Anthony Okereke, and Cllr Pat Slattery, Cabinet Member for Housing, Neighbourhoods and Homelessness, met with Thames Reach Chief Executive Bill Tidnam as they signed the London Charter to End Rough Sleeping on behalf of the Royal Borough of Greenwich at Woolwich Town Hall.

The Charter, which Thames Reach wholeheartedly supports, aims to unite individuals, businesses, faith groups, charities, and public bodies in the shared mission to eliminate rough sleeping in our city. It represents a public commitment, a pledge to strengthen partnerships, and an opportunity for diverse communities to actively contribute to a solution.

Quotes from those attending

Bill Tidnam, Thames Reach Chief Executive, said: “Rough sleeping is the most extreme manifestation of the housing crisis in London.  The Royal Borough of Greenwich has a clear commitment to working to end rough sleeping in the borough, with a range of services aimed at prevention, intervention and recovery.  It’s great to see real leadership on this issue from the Leader, Anthony Okereke, and Councillor Pat Slattery, as they join the Mayor in signing the London Charter to End Rough Sleeping.

Cllr Anthony Okereke, Leader of the Council, said: “I am incredibly proud to be able to sign the London Charter to End Rough Sleeping with our Cabinet Member for Housing, Neighbourhoods and Homelessness, on behalf of Royal Greenwich. It is vitally important that we come together with partners and as a community to develop and deliver solutions to end rough sleeping for good and ensure that everyone has a roof over their heads.”

Cllr Pat Slattery, Cabinet Member for Housing, Neighbourhoods and Homelessness, said: “Many people who sleep rough can face fear, loneliness and hunger and we are determined to do everything we can to end it here in Greenwich, which is why the Leader and I are delighted to have signed the London Charter to End Rough Sleeping.

“As a Council we are already at the forefront in London of providing emergency support to rough sleepers during severe cold weather spells and our Housing Inclusion Service works tirelessly to offer much-needed longer-term support – including permanent placements – to help many of them rebuild their lives and stay off the streets permanently”.

The charter

By signing the Charter, individuals, businesses, and organisations make a real impact. It keeps the issue in the spotlight, showing policymakers that many care about ending rough sleeping in London.

Whether you’ve been a committed advocate or are new to the cause, your support goes a long way. Visit the Charter website to sign up, make a pledge, donate, or volunteer. Every small action adds up to the collective effort to end rough sleeping in London.

Thames Reach are the providers of the new South East London Regional Outreach team, which covers four boroughs within the South East of the city to help people off the streets and identify the support they need to move on from street homelessness. The team’s lead worker, Ryan, tells us about the work he does.

“The South East Regional Outreach Team (SEROT) is a new service that was put into place after London Street Rescue ended. This was the result of the decision for outreach services to be commissioned by local authorities. SEROT operates in four boroughs: Greenwich, Bromley, Lewisham, and Bexley. We get our referrals from colleagues in the Rapid Response Team (RRT), who respond to referrals made via Streetlink.

“No two days are ever the same, but an average day for me is an early start, checking for any referrals that were made overnight by the RRT and beginning welfare checks on anyone that is out rough sleeping, and working with them to resolve their homelessness. Working with people we have already made contact with, who are now in temporary accommodation, is a big part of what we do, as we discuss and plan their next steps with them. The rest of my work time is spent on casework and other admin related to the people I’m working with.

“In my borough, the people we work with are mostly white British males with substance support needs. This isn’t the case across South East London, as other boroughs work with a high number of people from other areas, with limited recourse to benefits. We fortunately have a strong working relationship with local drug and alcohol services, who will join an outreach shift when I am working with someone that would benefit from a visit.

“In South East London, I think we have all noticed a rise in the number of people rough sleeping for the first time, and I’m sure this goes for the rest of the country. The challenge is finding affordable, sustainable, decent living in London where most parts of the city are unaffordable.

“It has definitely been positive to work alongside colleagues that I worked with in London Street Rescue. This has meant that people who have been receiving support with us for a sustained period have not been affected by the changes.”

Gemma, lead manager of our Greenwich Navigators team, explains how the service is working to help people with medium and high support needs recover from the trauma of street homelessness in the borough of Greenwich.

Can you introduce Greenwich Navigators to anyone who may not know what you do?

Greenwich Navigators is a service commissioned by the council to support people who have had experiences sleeping rough. We work with people with a range of needs, but mostly medium-to-high, and complex, support needs, who have either been sleeping rough or are at risk of becoming street homeless. The team has different specialisms, for example we have an assessment worker who will work with the individual to see what support needs they have, and how best they can move on from sleeping rough; we also have an outreach support worker who works a lot with London Street Rescue, but the role sits in the Navigators team.

What kinds of support needs do the people you work with have, and how are you able to support them?

So as medium to high, or complex needs, this might include drug and alcohol issues, mental health, physical health or trauma. Generally, we work with people who have recourse to public funds, so it is easier to help people getting into private rented sector accommodation, however with SWEP (Severe Weather Emergency Protocol) and ‘Everyone In’, we have been able to support people make applications for their settled status, both in partnership with the EUSS team at Thames Reach and our partnership work with Southwark Law Centre via their partnership with Greenwich council.

Have you noticed any changes in the work you do recently? Are the demographics of people changing at all?

There are definitely more people coming onto the streets for the first time, with no rough sleeping history. Usually this can mean that they have lower support needs, but what we’re finding is people are becoming street homeless who were receiving support from family or loved ones, perhaps they were shielding. With ‘Everyone In’, SWEP and Protect and Vaccinate initiatives, it means people coming onto the street for the first time are not there for a long time before being found by outreach teams and offered support.

When you are working with people with these kind of support needs, what are the housing options?

We have some Housing First provisions in Greenwich, and have had some supported housing with Peabody, which involves some floating support [visiting people in their own homes, providing support to prevent homelessness] for people in their new accommodation. We also work closely with Thames Reach’s TST (Tenancy Sustainment Team), so if they need ongoing support to sustain their accommodation as well as look after their wellbeing, they will have a support worker.