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Information, Advice and Guidance

Taking the first step on the journey towards finding work can be daunting. When accessing new services for the first time, it can be hard to know where to start.

Information, Advice and Guidance (IAG) is a drop-in service, based at the Employment Academy in Southwark. People who have been out of work for a long time but who want to start working again can drop-in during opening times and start the process of finding work in a friendly and empowering environment.

Visitors attending the service will receive a warm welcome while trained volunteers help them assess their strengths and abilities and advise them on possible areas of employment. The IAG team offers support in updating CV’s, completing application forms, preparation for job interview, and the first day at work.

Computers are freely available for people to work on-line but there is also training available for people who are less confident with their IT skills. People attending the drop-in service can also access other training courses in areas such as reading and writing, volunteering and painting and decorating.

There is no need to make an appointment. Anyone interested in using this service can walk in off the street between 10am-4pm Monday to Thursday, 10am – 1pm Friday. It takes place at the Employment Academy, 29 Peckham Road, Camberwell, London SE5 8UA.

If you are interested in becoming an IAG advisor, pelase download the role profile: IAG Advisors – Role Profile

To apply, please email:

Read about other Thames Reach employment and skills services