Thames Reach partner with Vodafone to provide free connectivity to those experiencing digital exclusion

Thames Reach have partnered with Vodafone to provide SIM cards with free data, calls and texts to people experiencing digital exclusion

Thames Reach partner with Vodafone to provide free connectivity to those experiencing digital exclusion

22 June 2022

Thames Reach today announced it will be using free connectivity, via Vodafone’s charities.connected initiative, to tackle digital exclusion among people we work with in London. Distributed through the Employment and Skills team, connectivity packages will be given to people experiencing digital exclusion, allowing people to connect with vital resources including health services, support workers, employers and family and friends.

Vodafone’s charities.connected initiative is open to any registered charity that would benefit from free connectivity, either to improve its digital capability, extend its services or help the individuals and families it supports get online. Registered charities across London can apply for the free connectivity, in the form of SIM cards with 20GB data a month, plus free calls and texts, for six months [here].

Denise, lead worker at Thames Reach, said: “We have always been aware that many of the people we support are experiencing digital poverty. However, the pandemic highlighted even further that many were also ‘data poor’. This meant being further socially excluded from accessing vital services such as doctors, dentists, mental health services and seeking employment opportunities. In addition, they were unable to reach out to family and friends in their time of need which led to their further isolation. We are really pleased to have received these vital resources to pass on to the people we work with who need it the most.”

Emma Reynolds, Head of Communications, Sustainability and Regulatory Affairs at Vodafone UK said: “We are committed to tackling digital exclusion.  We hope that by providing free connectivity to Thames Reach and the other amazing charities across the UK who have such an enormous impact on their local communities, we can help create a more inclusive digital society.  We urge any organisation who thinks they can benefit to apply online and look forward to hearing how this connectivity has helped.”

Vodafone’s charities.connected initiative is part of its commitment to tackle digital exclusion and connect one million people by the end of 2022.



Notes to editors

Thames Reach is a charity based in London, supporting people facing homelessness through prevention, intervention, and recovery. The charity specialises in helping people with complex and multiple needs, including mental health and drug and alcohol use. It manages a range of services, including street outreach, frontline hostels, day services, specialist supported housing and employment and skills schemes. Thames Reach’s mission is to assist homeless and vulnerable adults to find decent homes, build supportive relationships and lead fulfilling lives.

Vodafone’s charities connected initiative was launched in August 2021.  For more information, see [here].

For more information, please contact:

Thames Reach Communications team

Vodafone UK Media Relations Team


Tel: 01635 693693