COVID-19 appeal: help us support homeless and vulnerable during this crisis

We need your help during the COVID-19 crisis to provide the people using our services with the care and support that they need

COVID-19 appeal: help us support homeless and vulnerable during this crisis

As coronavirus (COVID-19) continues to spread, our outreach workers continue to support homeless and vulnerable people across London, helping those without a place of their own to find somewhere to stay, where they can then receive the care that they need and, if necessary, self-isolate.

Our staff are working tirelessly to make sure that some of London’s most vulnerable are supported through this crisis, but they need an extra bit of help. Coronavirus has thrown up many additional challenges, and there are four key areas of need where are supporters can make a huge difference and help our frontline staff to deliver our services during this crisis.

Where We Need Your Help

Many of our staff have been redeployed to new emergency services, such as the hotel we are running in Westminster to support homeless and vulnerable people who are symptomatic. Reduced public transport services and social distancing guidelines means staff are having trouble getting to their new places of work. We really need your help in supporting our staff with travel costs to help them get where they need to be, safely and efficiently.

Empty shelves have been a common site across the country recently, with many people struggling to find enough food, and this is a problem facing our hostels and accommodation services. We urgently need your help to secure regular and reliable food deliveries for our projects.

Masks, gloves, and other vital personal protection equipment have also been hard to come by recently. We urgently need your help to procure the necessary levels of PPE, so that our staff can safely administer support, and to safeguard the health and wellbeing of the people using our services, many of whom have serious health conditions.

The spread of the virus and self-isolation measures to tackle the problem means that we are often lacking in the numbers of staff we need to best support homeless and vulnerable people during this period. We need help with recruiting agency staff, and to make sure that these new staff members are properly supported and protected themselves as they go about vital frontline work.

Support us today


Your donation will help our staff to better support extremely vulnerable people, and to make sure that those without a home of their own have a safe and secure environment in which to get through this crisis. Please support us today.

Learn about the Thames Reach services supporting people during this crisis